Formally known as Clear View Window Washing: new name, same great service!
Disclaimers, Policies, and FAQ's
Frequently Asked Questions
Please email us at info@crestedbuttewindowcleaning.com if you cannot find an answer to your question.
We provide services for Crested Butte, Mt. Crested Butte, Crested Butte South, Gunnison, Almont, and the greater Gunnison Valley.
Your standard window clean will include the interior & exterior glass of widows on the exterior walls of the home or business. We also will include general cleaning of the window area such as tidying up the frames, sills, tracks, and screens if applicable.
To help us give you the best and most efficient service possible, we kindly ask that you clear the area around your windows before your appointment. This includes removing any decor, plants, furniture, and other items both inside and outside that might be in the way.
We truly appreciate your help in making the process smooth and worry-free for everyone!
Policies & Disclaimers
Cancellations and Rescheduling
We are always willing to work with your scheduling needs. Please notify us at least 24 hours in advance to cancel or reschedule your service appointment. Service appointments cancelled within the 24 hour window may have cancellation fees apply.
Weather
Living and working in the mountains means we need to navigate unpredictable weather. While we do our best to schedule around the weather, things can change quickly, and we may need to adjust your appointment for safety or quality reasons.
Touch Ups
Something not quite right? We are happy to discuss solutions and make sure you are satisfied with our work. We can come back out for free touchups within 2 days of service for non-weather related touchups.
Safety
We always prioritize the safety of our crew. If anything is inaccessible due to height, slope, damage, obstacles, or unsafe conditions, we reserve the right to adjust or decline that portion of the service. We’ll always let you know if this comes up.
Window Condition
Please note that we are not responsible for any pre-existing damage, scratches, or wear on your windows. We’ll give you a heads-up if we notice anything concerning, but we assume windows are in good condition and safe to clean unless told otherwise. If there are any features that are at a higher risk for damage (i.e. UV films or historic windows) we may require a signed damage waiver to proceed, we will always bring this up if necessary.
Thanks for choosing us and trusting us with your view!
If you have any questions or concerns on the specifics of these policies feel free to reach out, we’re always happy to chat.
Warmly,
The Crested Butte Window Cleaning Team